Two companies. Two perceived threats to fandom. Two solid weeks of wank (albiet much more constructive wank than we usually see when things get intense) with more almost certainly to come, although the worst seems to have died down. So now what?
( Some comparisons and reflections. )This whole issue of online communication via companies that view us as both customers and content providers is a thorny one, and I foresee more problems like this in the future, rather than fewer. As long as the platform for online community is provided by corporations (for-profit or otherwise) that have to worry about liability and financial survival, these kinds of dust-ups will occur. So how can companies best handle them? What do we, as citizens of the Internet who depend on these companies for our community fix, want to see from them, within the bounds of what's likely and what's possible?